Privacy Policy

FixoFly Home Services Pvt. Ltd. (“FixoFly”, “we”) respects your privacy. This policy explains what we collect when you use our website and services, and how we use it.

1. Information we collect

• Contact details you submit — name, mobile number and city.
• Booking details — the service requested and job notes.
• Usage data — basic, privacy-respecting analytics to improve the site.

2. How we use it

• To match you with a verified Professional and fulfil your booking.
• To contact you about your request via phone, WhatsApp or email.
• To provide support, invoices and service guarantees.

3. Sharing

We share the minimum necessary booking details with the assigned Professional to complete your job. We do not sell your personal data. We may share data with payment and communication providers who process it on our behalf.

4. Your choices

You can request access to, correction of, or deletion of your data at any time by emailing hello@fixofly.com.

5. Data security

We use reasonable technical and organisational measures to protect your data. Online payments are handled by PCI-compliant gateways; we do not store full card details.